Though not a new technology, VOIP, or Voice Over Internet Protocol, has
recently begun gaining ground on the traditional long distance telephone
industry. Simply put, VOIP is the ability for a person to talk on the
telephone over an Internet connection. Using a variety of types of
equipment to switch analog sound bits into digital data packets, VOIP has
made placing long distance phone calls more efficient, more convenient,
and much less expensive. Because there is no phone company or long
distance provider involved, there are no monthly fees, long distance toll
charges, or other charges associated with a traditional telephone bill.
There are many VOIP service providers out there, and more cropping up on a
regular basis. That means there is a demand for these providers to offer
even lower cost services than they already do. In an effort to increase
customers, some providers are now offering what they call "free" VOIP
services. It is important to be aware that this type of service is not
truly free.
A primary problem with so-called free VOIP services is the limitations
that are often placed on the service subscriber. Many "free" providers
limit the people you can call to only just users of the service you are
yourself subscribing to. Sometimes you can call members of other "free"
VOIP services. Because the commercial VOIP service providers, such as
Vonage, connect to a traditional phone network, paying subscribers can
call anyone with a telephone, whether it is connected to the Internet or
not. As a subscriber to a "free" service, you can't place calls into the
public telephone network, and those on a public network can't call you.
This restriction negates the potential convenience that VOIP offers.
There are some "free" VOIP service providers that now offer customers the
opportunity to call anyone, whether members of the service or not. This,
of course, comes at a price. Service providers can offer this possibility
to their customers at arguably lower rates than conventional long-distance
providers, both domestically and Internationally, covering most of the
globe. Though this is still cheaper (and probably a lot more convenient)
than traditional long distance phone service, it is not free, and should
not be advertised as such.
Subscribing to any of the free VOIP services are not truly free of cost.
Chances are if you are interested in VOIP, you already have a home
computer equipped with a soundcard and speakers. But if you want to
subscribe to a VOIP service, you are required to have a broadband Internet
connection, as dial-up just won't cut it anymore. Though prices for
broadband Internet have come down, it is still a little more costly than
dial-up, averaging $30-$40 per month. In addition, you will probably have
to invest in a microphone that is specially equipped with an
analog-to-digital converter and a USB connector. This will allow you to
talk through your home computer when you place calls. Or, you can purchase
an IP phone or headset that plugs directly into your home computer. This
allows you to talk into a handset or headset, and have a dialing
mechanism, much like a traditional telephone. Many IP phones come with a
number of added features. Though these are one-time start-up purchases, it
is important to note that service providers claiming to offer totally free
VOIP services can't really fulfill their claims.
VOIP isn't too good to be true. It has the potential to forever alter the
course of telephone communications. It is flexible (you can travel with
your phone and phone number around the world), it is more than reasonably
priced for the services you receive (services often include Call Waiting
and Caller ID as part of standard service - features you pay extra monthly
charges for with a traditional phone company), and it is convenient (you
can check your voice mail from your email account, the voice reception is
often clearer, and you don't get dropped calls like you do with a mobile
phone). But, as with many other products and services, you get what you
pay for. So, beware of "free" VOIP services. They are not always free, and
if they are, they are most likely very limited in what they can offer
their customers.
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