Is your phone bill getting out of sight, like ours did? We were
disconnected from Verizon, so we looked elsewhere. What we found was
Voice-Over-Internet Protocol (VOIP) services through our cable. So far, we
have liked the services we have received, and we would like to share the
advantages and disadvantages of switching to VOIP.
Advantages of VOIP services
You get to make free long distance calls, and you get all the free
features such as caller id, call waiting, three-way calling, voice mail
and more.
VOIP cost about half the cost of traditional phone services and it seems
that the taxes and surcharges are much lower. Also your bill is easier to
understand and it can be viewed via the Internet. You can track all of
your incoming and outgoing calls and the minutes that you are using with
real time reporting.
Great instant online and phone customer support that is far better than
the service that you receive through the big companies. There are no
holding problems, delays, or automated calls.
Disadvantages of VOIP services
Sometimes you hear an echo sound through your phone; it sounds like you
are repeating yourself. Also if your cable or DSL goes out, so does your
phone line.
There is no emergency reliability. Maybe you will never need it, but if
you have to use 911, you have to give exact address and name. They have a
hard time tracking where you are and this could cost you valuable seconds.
You must have a DSL router or a second computer set up to run a second
phone line. With traditional phone services, a phone jack is in almost
every room.
Research your choices
Use due diligence in order to make a wise choice in choosing your phone
service. We hope this advice is helpful for you in making a sound choice
on your home telephone service.
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