Rogue online casinos seem to be everywhere! But what are they?
"Rogue casino" is a term describing an online casino that for whatever
reason does not conform to normal, proper online casino behavior.
A good and frequent example is an online casino not paying out the money
you won or deposited. The problem starts when you request a withdrawal.
Then any excuse under the sun is given for them not being able to fulfil
your request.
The usual excuse is that they do not have your withdrawal details, even
though you have sent it to them dozens of times. Other excuses include
that they have "administrative" or "system" problems or that they have
already sent out the cheque and it was probably lost in the post.
I have even heard the excuse that they recently had to pay out a big
jackpot, which impacted their cash flow and therefore they will only be
able to honour the withdrawal request at the end of the month!
Unbelievable! Do you really want to play at a casino (online or offline)
that has cash flow problems?
Now sometimes even good casinos can encounter some of the problems
mentioned above. The telling difference is how they have dealt with it.
They correct it quickly and with a minimum of fuss.
Believe it or not, there are hundreds of these rogue casinos on the
internet today. And they seem to be multiplying.
What does this mean for you, the casino visitor?
Well, simply that you *have* to do your research before choosing an online
casino. After all, you would not deposit your money at a bank before
checking out the bank first.
So how do you find out if an online casino is reputable?
*1. Check out the casino's website. Read all of it, especially the terms
and conditions. You do not want to be surprised later with an obscure
condition about paying out!
Remember, if the website appears unprofessional, it is usually a good
indication that the company behind it is as well.
*2. Contact the casino. Email their customer support with a query or
problem. Good casinos answer back within 24 hours and will bend over
backwards to solve your problem.
These are the casinos you want to play at. At least now you know that when
you have a real problem, it will be resolved quickly and without any
hitches.
*3. Ask people. If you know anybody that plays at a casino you are
interested in, ask them about it!
For instance, the casinos listed on http://www.1stopcasinobonuses.com are
casinos offering excellent casino bonuses, all of them with good
reputations. There are also many other websites or forums where you can
check up or ask people about other casinos.
The better casinos know that the best type of marketing is by word of
mouth. Therefore they do everything in their power to make sure that all
their visitors enjoy a good experience at the casino.
To you and your success!
Hein Hayman
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